Privacy Policy
Last Updated: December 12, 2025
At Gold Mark Lake Forest Roofer, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us when you request a quote, schedule a service, call us, or fill out a form on our website. This may include:
- Your name and contact information (phone number, email address, mailing address)
- Property details and location
- Service requests and preferences
- Payment information when you pay for services
- Photos of your roof or property when relevant to your service request
We may also collect technical information automatically when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve our website experience.
How We Use Your Information
We use your information to:
- Provide roofing services and respond to your requests
- Schedule appointments and send service reminders
- Process payments and maintain billing records
- Communicate with you about your service, including updates and follow-ups
- Send occasional promotional offers or helpful roofing tips (you can opt out anytime)
- Improve our services and website functionality
- Comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share your information only in these situations:
- With service providers who help us operate our business (payment processors, scheduling tools, etc.)
- With insurance companies if you request assistance with a claim
- When required by law or to protect our legal rights
- With your consent for a specific purpose
Any third parties we work with are required to protect your information and use it only for the purposes we specify.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted data transmission for payments, and limited access to personal information by our staff.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Choices
You have the right to:
- Request access to the personal information we have about you
- Ask us to correct or update your information
- Request deletion of your information (subject to legal requirements to retain certain records)
- Opt out of marketing communications by clicking unsubscribe or contacting us directly
To exercise any of these rights, please contact us using the information below.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings, though some features of our website may not work properly if you disable them.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a new date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this privacy policy or how we handle your information, please contact us at:
Gold Mark Lake Forest Roofer
26227 Enterprise Ct, Lake Forest, CA 92630
Phone: (442) 215-3984
Email: hi@lakeforestroofs.com
